How does applecare work

AppleInsider is supported by its audience and may earn commission as an Amazon Associate and affiliate partner on qualifying purchases. These affiliate partnerships do not influence our editorial content.

All new Apple products come with a one-year limited warranty and 90 days of free technical support. For many Apple devices, the coverage can be activated from the Settings app. Apple's basic device warranties cover manufacturer defects or failures, like bending, dents, or dead pixels.

AppleCare builds on this by adding accidental damage repair and remote software support. It functions like car insurance, where you pay for the extended coverage upfront then pay a deductible when needed. AppleCare doesn't cover user-created damage like unauthorized repair or modification, illegal software manipulation or download, or other non-accident-related events. In these cases, Apple will turn customers away or require full device replacement.

Apple will not provide support on devices that have not been updated to the latest software version. After using those up, they will have to pay full price. Here are step-by-step activation instructions. Every Apple device purchased from its site or a valid retailer gets AppleCare coverage by default. What that entails varies by country or by type of device, but we can cover the broad strokes of what basic AppleCare provides you:.

After that, you don't have any way of extending your warranty and will have to pay out of pocket for repairs. Finally, there is another type of coverage called the AppleCare Protection Plan. These numbers all vary from device to device and from one type of repair to the next.

So we'll break them down by category. Get up to 2 incidents of accidental damage protection every 12 months 1. Battery service coverage 1. One stop for support Get global repair coverage for your Mac.

Hardware coverage Get up to 2 incidents of accidental damage protection every 12 months 1. Software support Get direct access to Apple experts for support using macOS and more. Give Setapp a try today! Try free. Get Setapp. Your email.

Back Think of a strong password. Continue with new account. Your password Show. Back What should we call you? Your name.